UPDATED REVIEW: The customer service team reached out to me as soon as they heard I was waiting for so long to get the parts and actually shipped me a brand new unit. I'm very happy with the customer service and will add a further update once the new unit arrives. PREVIOUS REVIEW: Unable to assemble: I ordered this item on October 10th 2023 and the package was delivered relatively quickly. Unfortunately several key pieces of hardware were missing, including several screws and bolts required in the first step of the assembly, meaning I couldn't even get a single step into the directions. The bike itself is pretty involved in terms of the setup. It doesn't require any expertise but expect to spend several hours piecing this thing together. I contacted the customer service once I discovered I was missing several pieces (including about half a dozen small parts for other steps) and they were actually very helpful and kind. Unfortunately, the pieces need to be mailed to me directly from the manufacturer and it's been weeks since I've gotten an update. I will update this review if and when I get the parts I need to complete the assembly, but for now I'm stuck with a completely disassembled bike just sitting in my basement.
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上一篇 2024年12月12日
Schwinn Meridian
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